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Awards

We're proud of our award-winning services

We are committed to delivering exceptional experiences to all of our customers and to being an organisation our team members can be proud of. Smartgroup, our teams and individual team members have had the privilege to be recognised for our service and achievements.

Service excellence

Service Champion in the Customer Service Team of the year (Medium) – Vehicle Sales Team
Customer Service Professional of the Year - Robert Kent
Customer Service Manager of the Year – Mark Valana
Customer Service Team of the Year (Medium) – Vehicle Sales Team
2021 CSIA australia service of excellence award logo
Customer Service Team of the Year (Large) - Vehicle Customer Service Team
2021 service hero CSIA australia service of excellence award logo
Customer Service Manager of the Year - Mark Valana
National winner 2016, 2017, 2019
2015 CSIA Australian service of excellence awards
Service Excellence (NSW) 2015

Business and innovation

financial review lists of 2018's most innovative companies logo
Awarded in 2018, 2017, 2016 and 2015 (BRW)
2016 national awards
Best Call Centre (NSW & National, 50 - 149 FTE)
2016 business of excellence awards
Winner in 2016
Aon Hewitt best employers 2014 award
Awarded 2014 and 2013

Diversity and Inclusion

Inclusive Employer in 2023/2024 by Diversity Council Australia
WGEA employer of choice for gender equality logo
2022 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA)
WGEA employer of choice for gender equality logo
2021 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA)
2021-2022 inclusive employer award
Inclusive Employer in 2021/2022 by Diversity Council Australia

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